FAQ
TIPS ON SEARCHING
Examples of using the Search in the upper right corner:
Necklaces – enter ‘necklace’, Ring size – enter ‘ring size 7’, Pendant – enter ‘pendant, Green gemstones – enter ‘green’.
PRECIOUS VS. SEMIPRECIOUS GEMS: WHAT’S THE DIFFERENCE?
There IS no real difference between precious and semiprecious gemstones! The distinction between gemstones that are “precious” and those that are “semiprecious” is completely arbitrary. Technically, only four gemstones are currently considered “precious”: emerald, ruby, sapphire, and diamond. Many so-called semiprecious stones can also command prices as high as or even higher than their precious counterparts. While precious stones like ruby and emerald are certainly beautiful, many semiprecious gems can be just as eye-catching and lovely.
CAN I HAVE MY ORDER SHIPPED TO AN ADDRESS THAT IS DIFFERENT THAN MY BILLING ADDRESS?
Yes, we are glad to ship your order to an address that is different than your billing address. If you checkout with PayPal, you will first enter your shipping address on our website, and then you will enter your billing address upon checking out and giving payment details.
HOW CAN I TRACK DELIVERY OF MY ORDER?
When we ship your order we notify you by sending you a shipping confirmation email with a tracking number for your shipment. Orders shipped by FedEx are fully traceable and can be tracked on the FedEx website. Orders shipped by USPS can be tracked on the US Postal Service website.
WE DO NOT OFFER EXPRESS SHIPPING AT THIS TIME. Sometimes our email notifications go into the spam or junk folder if we are not added to your list of contacts. Nowadays, some email account providers do not even send ‘spam’ or ‘junk’ mail into a folder. This means that you will not receive it at all. Therefore, if you wish to receive our notifications unhindered, such as shipment tracking information, please be sure to add us to your safe contacts list.